LUNA

• VACUUM REGULARLY:
  
  Vacuuming your rug at least once in 2-3 weeks using ONLY the lightest setting on your vacuum cleaner will help protect the delicate fibres from potential damage. When vacuuming, always go in the direction of the pile to minimize shedding while effectively removing surface dirt and dust. Brushing is the best way to remove stubborn pet hairs that the vacuum misses. For short pile area rugs, use a carpet brush or carpet sweeper. For rugs that are relatively easy to handle, bring them outdoors and shake vigorously to remove excess debris. Hang over an outdoor railing and beat with the back of a broom based on the construction and condition of the rug.
  
  
• ROTATE YOUR RUGS:
  
  To preserve the overall quality of your rug, kindly rotate the rug every 2-4 months ensuring that the rug wears evenly and prevents excessive fading in specific areas.
  
• NO DIRECT SUNLIGHT:
  To preserve the vibrant colours and overall quality of your rug, kindly avoid placing it in direct sunlight. Prolonged exposure to sunlight can cause fading and make the rug brittle over time.
  
• NO MACHINE WASH & NO SOAKING IN HARSH CHEMICALS/DETERGENTS:
  Because the colour/dye have a tendency to leak and spread. Especially the electric blue hue.
  
• NO PULLING LOOSE ENDS:
  Simply trim with scissors!
  
• NO FOLDING RUGS:
  Wrap your carpet in a breathable fabric like a cotton sheet or muslin to keep it protected. In general, you should roll your rug with the pile facing inward. Make sure to roll it as straight as possible.Shipping & Returns

Shipment processing time 

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will notify you via email or contact number.